Can I have a refund?

We are happy to refund the cost of your voucher as long as the voucher is returned to us within 7 days of receipt and you have not already exchanged or redeemed it, or made a booking. Please enclose a copy of your original order confirmation with the voucher. The address to send the voucher back to is:


Upon receipt of the voucher, we will refund the cost of the order back onto the card that was originally used for the purchase. Expired vouchers cannot be refunded under any circumstances.